Faq
1) Which credit cards can I use?
2) What Purchase Mechanisms are available?
3) What Withdrawal Mechanisms are available?
4) Can I redeem e-cash to my credit
card?
5) Can Worldsa redeem e-cash
into my bank account?
6) Can Worldsa redeem e-cash
as a check?
7) What about Fraud Prevention?
8) Risk management and fraud control
1) Which
credit cards can I use?
At Worldsa we accept all major credit
cards for e-cash purchases.
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2) What
Purchase Mechanisms are available?
We offer you three methods of purchasing e-cash:
Credit Card and Wire Transfer.
Credit Card: We accept Visa and MasterCard. If
you feel uncomfortable giving your credit card
details over the Internet, please call us toll-free
and one of our agents will assist you in whatever
way he/she can. Approved transactions will be
credited automatically to your account.
Please note: We enforce a weekly purchase limit
on each card you register with us. The maximum
number of cards allowed is three cards per person.
These restrictions may be lifted on request.
Wire Transfer: This option is only available to
clients with bank accounts. You will need to provide
us with details of your checking or savings account
as well as the amount. Once the funds have been
received we will automatically update your e-cash
account. Depending on the efficiency of the bank
involved this process will take up to 7 working
days.
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3) What
Withdrawal Mechanisms are available?
We offer you four methods of returning e-cash
to your accounts:
Credit card: we return e-cash directly to your
credit card Wire transfer: we return converted
e-cash back to your bank account
Check by International Courier to your registered
address which takes three to 5 (five) business
days delivery time
Check by Regular Mail which takes one to four
weeks delivery time depending on your location.
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4) Can
I redeem e-cash to my credit card?
This method is mandatory for End-users who have
previously made a deposit using a credit card.
There are currently no charges for withdrawing
money via this method. Please note that withdrawals
subsequent to deposits made by credit card will
be refunded to the purchasing card, up to a maximum
of the amount deposited on that card. Excess amounts
will be paid by check or direct bank transfer.
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5) Can
Worldsa redeem e-cash into my bank
account?
Yes, we can redeem e-cash into a bank account
in the United States, at no cost, via a bank transfer.
To arrange the transfer, we require the following
information:
the amount you wish to redeem
your bank account number
the 9 digit ABA / Routing number of your bank
(please confirm this number with your bank)
your full name as it appears as a signatory to
the account
type of account (Checking or Savings)
Please note: you MUST be a signatory to the bank
account to utilize this method.
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6) Can
Worldsa redeem e-cash as a check?
Worldsa allows End-users to choose
between a check being posted by regular mail or
delivered by international courier to the address
you supplied us with when you originally registered.There
are no charges for a check sent by regular mail.
Courier fees will depend on your address location
and will be deducted from the total of your requested
funds.
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7) What
about Fraud Prevention?
Worldsa plays an active role in fraud
prevention and detection. Our aim is to ensure
the integrity of End-user Accounts as well as
payments made to customers. Worldsa
employs a variety of appropriate security and
fraud controls. One such measure used to maintain
secure transactions, is to randomly request certain
data from End-users, along with their payment
options. Customers may need to supply proof of
identity, copies of credit cards, a signed purchase
history of their transactions or other appropriate
documentation particularly when attempting to
cash-in credits.
Please note: Worldsa reserves the right
to request certain documentation whenever we deem
necessary.
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8) Risk
management and fraud control
Worldsa has over time accumulated substantial
experience and expertise in risk management and fraud
control, along with the development of a negative (fraud)
database which we make available to the businesses we
support. In addition, we have secured several alliances
with other credit card processors in the e-cash industry
with whom we share the negative database. By processing
your e-cash through us, you will benefit from these
relationships.
We use sophisticated fraud detection systems which make
use of a score-screening system, which can be altered
to suit our clients’ needs. This system is used to
flag potential high risk and fraudulent customers. The
services include:
Verification of all new customers which validates the
consistency of information supplied by customers when
they register
Transaction Risk Management which is aimed at reducing
exposure and risk to clients as well as detecting patterns
associated with known fraudsters
A Shared Negative Database which is used to check all
new customers and credit cards being registered. Any
queries or potential problem clients are flagged as
they are electronically passed through this Shared Negative
Database.
Charge-back Management which manages all charge-backs
and communicates regularly with Banking institutions
to ensure that charge-back rates are kept as low as
possible.
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